At Quick Delivery, we aim to process orders quickly. Please read our cancellation policy carefully:
Orders can be cancelled only before the restaurant/store starts preparing the order.
Once the order is prepared or dispatched, cancellation is not allowed.
To cancel, customers must contact customer support immediately after placing the order.
If the order is cancelled before preparation, a full refund will be issued.
Refund will be processed within 7–10 working days to the original payment method.
For Cash on Delivery (COD), no refund is applicable if the order is already dispatched.
Quick Delivery reserves the right to cancel an order in the following situations:
Product not available
Restaurant/store closed
Delivery location outside service area
Technical or payment issues
In such cases, a full refund will be provided.
If delivery fails due to:
Incorrect address
Customer not responding to calls
Customer unavailable at delivery time
The order will be treated as cancelled and no refund will be issued.
Quick Delivery reserves the right to modify this cancellation policy at any time without prior notice.